Shipping Policy

Dropshipping Shipping Policy

Shipping Policy

At Lumio Studios , we strive to ensure your products are delivered to you as quickly and efficiently as possible. Please review our shipping policy for details regarding shipping times, costs, and processes.

Processing Time

  • Orders are processed within [1-3 business days] of being placed.
  • Processing times may be extended during high-demand periods or holidays.

Shipping Time

  • Standard Shipping: [7-15 business days]
  • Express Shipping: [5-10 business days] (if available)
  • Delivery times vary based on the shipping destination and product supplier location.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the product, destination, and chosen shipping method.
  • Free shipping may be offered for qualifying orders over $35.

Tracking Information

  • Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
  • Please allow [48-72 hours] for tracking updates to become available.

Customs and Duties

  • International shipments may be subject to customs duties or import taxes. These fees are the responsibility of the customer and vary by country.
  • Please check with your local customs office for more details before placing an order.

Delays

  • While we work with reliable suppliers and carriers, delays can occasionally occur due to factors beyond our control, such as customs processing, weather conditions, or high seasonal demand.
  • We appreciate your patience and understanding in these situations.

Lost or Damaged Packages

  • If your package is lost, stolen, or damaged during shipping, please contact us at our Contact Page within 30 Days of the expected delivery date for assistance.
  • Claims for lost or damaged packages are subject to the carrier’s terms and conditions.

Returns and Refunds

  • For returns, refunds, or exchange policies, please refer to our [Returns Policy page].
  • Note that some items may be non-returnable or subject to restocking fees based on supplier policies.

If you have any questions or concerns about your shipment, please contact us at Contact Page. We're here to help!