Privacy Policy

Effective Date: 1/1/2025
Lumio Studios ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from shoplumio.com.

1. Information We Collect

a. Information You Provide to Us:

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, email address, phone number, and payment information.
  • Account Information: If you create an account, we collect login credentials and other account details.
  • Contact Information: Information provided when you contact us for support or inquiries.

b. Information Collected Automatically:

  • Device Information: We collect information about your device, including IP address, browser type, operating system, and other technical details.
  • Usage Information: We collect data on how you interact with the Site, including pages viewed, links clicked, and browsing patterns.

c. Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders, including payment processing and shipping.
  • To communicate with you about your order, account, or inquiries.
  • To improve the Site, enhance user experience, and prevent fraudulent activities.
  • To provide personalized recommendations and marketing (with your consent, where required).
  • To comply with legal obligations or enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, email communication, and website analytics.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owner.
  • Legal Compliance: When required by law or to protect our rights.

4. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Restrict or object to the processing of your personal data.
  • Data portability.

To exercise these rights, please contact us at our Contact Page

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security

We implement industry-standard security measures to protect your personal information. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the Site. Please review this page periodically for updates.